BCS, The Chartered Institute for IT, is partnering with EXIN, a leading international ICT certification body, to develop a new certification program on Service Integration and Management (SIAM).
As companies increasingly outsource their IT services to different vendors to optimise company processes, SIAM is providing a way of managing and coordinating these suppliers, leading to the integration of service management across the complete supply-chain.
While SIAM has emerged as a new discipline within ITSM, there is currently no training or certification available on the market.
Jon Buttriss, CEO of BCS Learning and Development Ltd, said, “SIAM is a topic that both EXIN and BCS take an interest in as it is becoming more and more relevant in today’s marketplace, and it has an international appeal. It is a natural next step in our already strong partnership that we should now develop this new certification program together.”
In response to growing demand for IT professional certifications, BCS and EXIN formed an alliance in 2015 to support IT professionals globally. The agreement allows BCS and EXIN to offer each other’s professional certification portfolios around the world.
Bernd Taselaar, CEO of EXIN, said, “The new SIAM certification program fits in perfectly with our existing portfolio, as EXIN has a long history of developing certifications in the area of IT Service Management. This new certification program presents an excellent opportunity for EXIN to expand the portfolio and to fill a gap in the current ICT certification landscape. Furthermore, we very much look forward to taking our relationship with BCS to the next level.”
EXIN and BCS will work closely with SCOPISM Limited, a new start-up that has developed a training syllabus and supporting Body of Knowledge about SIAM, in close collaboration with industry experts.
The content of the new SIAM certification program will be developed by a forward-looking team of experts with extensive knowledge of and background in IT Service Management, who recognise the need for a more integrated approach to IT Service Management. The Foundation certification is expected to become available in early 2017, followed later by a Professional level certification.